Got a question about the Irish Family History Research service? Please take a look at the responses to some of our most frequently asked questions below. If none of these answer your question, please contact us.

What is the Family Profile form?
Once you have paid for your standard research package (€750), you will be assigned a consulting genealogist.  In order to start your research, they will need a certain amount of information about your earliest known Irish ancestor. You can view the form online, or download it.  Your genealogist will then organise a convenient time to discuss this information with you, to complete a profile of your ancestors’ family in Ireland.

How much information do I need to complete the Family Profile?
To enable us to start your research in Ireland you will need to locate the following information:
• Name of the earliest known ancestor who was born in Ireland. Ideally his/her parents and as many siblings as possible.
• Place the ancestor came from in Ireland. Preferably a county, civil parish and townland, but any of these three should be helpful.
• Date of birth and marriage. These can be approximate.
The purpose of compiling a ‘profile’ is that we work with the information that you have, to try to track down the evidence for your family in Ireland.

What can I do if I don’t have enough information to complete the Family Profile form?
The minimum information we require to start the research is (i) the name of your earliest known ancestor born in Ireland and (ii) the place they came from in Ireland and (iii) approximate date of birth or marriage in Ireland. If you don’t have this, then you can either employ a researcher in your own country to find the information, or you can conduct the research yourself.  We can recommend reliable researchers in the US and Canada, Australia and the UK.

I have information on my ancestor, but I am not sure how much additional information to provide in the Family Profile form. Can you help?
You should provide as much relevant information as possible. Take a look at our guidance notes for completing the Eneclann Irish Family Profile. These will give you an idea of what information to include.

I notice that you say that the Irish Family History research service traces one family unit. What does this mean exactly?
By family unit we mean a husband and wife. So, if you give your grandmother as the main ancestor, but also include information about your grandfather, we would develop a strategy based on both of your grandparents’ families. On the other hand, if you want to research both your father’s parents and your mother’s parents, these would be two separate family units.

I want to trace back from my great-grandparents. Should I submit two Profile forms?
No. We tend to trace back a family unit where possible, so in this case you should select the ancestor you are most interested in, for instance your great-grandfather and use him as the main ancestor on your form. If you also include information on his wife on the form, we will take a look at her as well. In the research strategy we will outline how we can research your great-grandfather and your great-grandmother’s families. Then you can decide if you would like us to commission both lines, or just one of them.

You say that this service includes research for one branch of an Irish family. I have two branches I would like to research. How can I organise this?
We recommend that we focus our research on one branch at a time. In this case, you would submit a Family Profile form for the first branch initially. Once this research is complete, you can submit a second assessment form for the second branch. As a previous customer, you will also benefit from a 10% loyalty discount on the second piece of research. If you need both pieces of research to be completed by a particular date, please let us know and we will accommodate this.

What happens if I find any other information after submitting the Family Profile form?
If you find any other relevant information after submitting the Family Profile form, you should forward this to your genealogist as soon as possible. However, you should be aware that once you have agreed to proceed with the research plan, the team will use this as the basis for their research. If they spend time looking for information as outlined in the plan, and you subsequently come across the same information, you will still be liable to pay the research fees.

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